Reference

bookie7 Privacy Policy for Indonesian Accounts

The bookie7 Privacy Policy explains exactly what personal data we collect when you open an account, how we use it to process deposits via DANA, OVO, GoPay and…

DANA & OVO deposit data protectedGoPay & QRIS transaction records securedAccount verification data encryptedCookie controls availableContact us to request data changes
bookie7 bookie7 Privacy Policy for Indonesian Accounts
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your personal data, ask us to correct inaccurate records, or understand how your DANA and QRIS transaction history is stored, our support team is…

Live Chat Reach our privacy team through live chat inside your account dashboard, available 24/7 with responses typically within two minutes for routine data queries.
Email Support Send a written data request to our support email. We aim to acknowledge every privacy-related email within 24 hours and resolve it within 72 hours.
WhatsApp Channel For quick confirmation that your data correction or deletion request has been received, our WhatsApp channel gives you a timestamped acknowledgement without delay.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Our approach to data handling is built around your account security and the transparency you need to feel confident using DANA, OVO, GoPay and QRIS on our platform.

Encryption at Rest

All personal data, including payment identifiers from DANA and OVO transactions, is encrypted using AES-256 storage so that raw records are never readable without the decryption key.

Cookie Controls

We serve a cookie consent banner on your first visit. You can adjust which non-essential cookies are active at any time through the Privacy Settings tab inside your account profile.

Phone Verification Gate

Before any account access is granted, we require phone number verification. This step ties your account to a real device and prevents unauthorised logins, protecting your GoPay and QRIS payment history.

Retention Policy

We hold transaction records, including virtual account and bank transfer logs, for the period required under applicable regulations. When retention expires, records are deleted on a scheduled cycle.

Data Access Requests

You can request a full export of the personal data we hold on your account. Submit the request through live chat or email, and we aim to deliver the export file within 72 hours of verification.

Third-Party Sharing Limits

We do not sell your data. Payment processors such as QRIS network operators receive only the transaction data they need to clear a deposit — nothing beyond what the transfer requires.

Common Questions About the bookie7 Privacy Policy

The questions below cover what Indonesian account holders ask most frequently about how their data is used, stored and protected on bookie7. If your question is not answered here, our 24/7 live chat team can walk you through the specific part of the Privacy Policy that applies to your situation.

We collect your name, email, phone number, device identifiers and payment method references — including DANA, OVO, GoPay and QRIS transaction IDs — used to verify your identity and process deposits securely.

Yes. Every DANA deposit and QRIS scan tied to your account is logged under our Privacy Policy. These records are encrypted, retained only as long as required, and are never shared with third parties for marketing.

Submit a data access request via live chat or email from your account. We verify your identity first, then aim to send a full data export within 72 hours of confirmation.

You may request deletion of personal data where local law permits. Certain records — such as bank transfer logs required by financial regulations — must be retained for a set period before deletion is possible.

We use essential cookies for account security and optional analytics cookies for service improvement. You can turn off non-essential cookies at any time through the Privacy Settings tab in your account profile.

We share only the minimum data needed for OVO or GoPay transactions to clear — nothing more. We do not sell your personal information or share it with advertisers or unrelated third parties.

Reach our privacy team through 24/7 live chat for an immediate response, or send a written complaint by email. We aim to acknowledge all privacy concerns within 24 hours and resolve them within 72 hours.